| System | Tinksterl has been added to the conversation. |
| System | Tinksterl has left the conversation. |
| System | WildChild has been added to the conversation. |
| System | Sue_G has been added to the conversation. |
| System | CrystalShard has been added to the conversation. |
| System | WildChild has left the conversation. |
| System | Sue_G has left the conversation. |
| System | CrystalShard has left the conversation. |
| System | Tinksterl has been added to the conversation. |
| System | Tinksterl has left the conversation. |
| System | WildChild has been added to the conversation. |
| System | Sue_G has been added to the conversation. |
| System | CrystalShard has been added to the conversation. |
| CrystalShard | Heeeeeere's Jony |
| System | Tinksterl has been added to the conversation. |
| CrystalShard | Tink-san |
| CrystalShard | Me too |
| CrystalShard | Stages have been around since Pb1 I think |
| CrystalShard | The chairs? |
| CrystalShard | Oh this. |
| CrystalShard | V1 |
| CrystalShard | heh |
| Sue_G | figures |
| Randra_Loqqet | `wave |
| CrystalShard | I think he should give us microphones when/if he gets here |
| CrystalShard | So I was talking with DSX, and he did have an intresting point that I managed to salvage: |
| CrystalShard | There was a discussion about people being paid with T$ |
| System | Phedre has been added to the conversation. |
| CrystalShard | And basicly the issue was that since T$ are not recognised by the US or whatever country you're at, they do not end up in your tax report |
| CrystalShard | ... and then you go and convert them to USD |
| CrystalShard | Yes. |
| CrystalShard | But the goverment may do. |
| Phedre | hiya |
| CrystalShard | Since yuo're earning profit and yet not paying IRS |
| Phedre | 'wave |
| CrystalShard | Hiya |
| CrystalShard | Some people do go beyond the cap |
| Randra_Loqqet | hm.. did they change how you drop books in your own zones (werent they supposed to last forever?) |
| Phedre | don think so |
| CrystalShard | Oh, the MAB is not an issue |
| CrystalShard | Yup. Talkig about devs |
| Tinksterl | oh there...LOL, was trying to hook up my headset |
| CrystalShard | And mentors. And whatever other job that gets you big amounts of T$ |
| CrystalShard | That you can convert |
| Sue_G | '''yay |
| Sue_G | he's coming |
| Sue_G | 'whew |
| Randra_Loqqet | i dropped a buncha trophies down and they're counting down in time.. hm. |
| CrystalShard | There he is |
| CrystalShard | They become earnings if you convert them. |
| CrystalShard | `hmm |
| System | Myrmex has been added to the conversation. |
| System | Myrmex has left the conversation. |
| System | Myrmex has been added to the conversation. |
| CrystalShard | Well, thats what I mentioned, but he seemed very harsh on that point. Need to go over it |
| System | There_Fun has been added to the conversation. |
| Sue_G | Hi Stewart :) |
| CrystalShard | IRC. I was discussing the concept of using the geeks from the There members pool to help with programming and There Script development |
| CrystalShard | It blew up when we reached "payment" |
| CrystalShard | I suggested T$ |
| CrystalShard | Today |
| CrystalShard | 4 hours or so |
| CrystalShard | There what? |
| CrystalShard | Oh yes |
| Phedre | Hi |
| CrystalShard | We talked about that before I reached pooling programmers |
| Phedre | 'wave |
| CrystalShard | `wave |
| There_Fun | hi everybody |
| WildChild | Hi TF |
| There_Fun | 'bow |
| Tinksterl | 'wave |
| Sue_G | Good to see you Stewart :) |
| Myrmex | Heyya, T_F |
| There_Fun | hey all. |
| Sue_G | Ok where to start guys? |
| CrystalShard | Hiya |
| Phedre | are we waiting for anyone else? VV? |
| Phedre | UJ? |
| Randra_Loqqet | `wave |
| Sue_G | she accepted |
| CrystalShard | Stewart, can you give us microphones from the host spot please so you will be able to read our chat? |
| Sue_G | uj didn't |
| There_Fun | Sorry, how do I do that? |
| CrystalShard | I'll give an example |
| CrystalShard | `givemic |
| WildChild | 'HandUp'HandUp'HandUplol |
| CrystalShard | `givemic |
| Tinksterl | lol |
| Phedre | hi |
| CrystalShard | `givemic |
| CrystalShard | `givemic |
| System | Phedre has left the conversation. |
| System | Phedre has been added to the conversation. |
| Randra_Loqqet | doesnt it take the mic from the previous person tho? |
| CrystalShard | ... hmm |
| Phedre | it should |
| CrystalShard | Didnt know there was a limit |
| Phedre | but it is not |
| Phedre | lol |
| Randra_Loqqet | well thats koo :D |
| CrystalShard | `givemic |
| WildChild | I can still see the bubbles from Phe, RL, and Myr |
| Phedre | i can see Wilds' bubbles |
| CrystalShard | Ok... guess we'll have to stick to Chat History |
| Tinksterl | lol, oh fun |
| Randra_Loqqet | i think its workin ok |
| Randra_Loqqet | CS |
| WildChild | noooooooooooo ooooooooooooo ooooooooooooo ooooooooooooo ooooooooooooo oo |
| Tinksterl | i think it's fine |
| CrystalShard | Shall I sit you back people? lol |
| Tinksterl | hehehe |
| WildChild | give Sue and Tink mics too |
| Myrmex | 'Back' |
| Tinksterl | and you |
| CrystalShard | `givemic |
| CrystalShard | `givemic |
| CrystalShard | `givemic |
| CrystalShard | `givmic |
| CrystalShard | `givemic |
| There_Fun | readable. |
| Tinksterl | lol |
| Myrmex | 'givemic |
| Randra_Loqqet | [```yay` ]it does |
| Tinksterl | vah hoo |
| There_Fun | Doesn't seem to be working. |
| CrystalShard | Doh. |
| Tinksterl | there we go, lol |
| Randra_Loqqet | hmmm |
| Tinksterl | 'hmm |
| WildChild | come sit down here. lol |
| Randra_Loqqet | i see everyone else's fine now |
| Sue_G | fix it then tf :) |
| Phedre | myr returned his |
| Phedre | LOL |
| Tinksterl | lol |
| There_Fun | oooh, so I can see everybody. let's just use bubbles. |
| WildChild | Or sit where CS was sitting |
| Myrmex | Ooops... |
| There_Fun | Only trick is to make sure you only ask one question at a time. |
| There_Fun | so pls raise hands and then I'll answer. |
| Sue_G | sounds good to me |
| Tinksterl | 'Whoopee'doh.... |
| Sue_G | From what we've seen in the forums and what we've heard, one of the biggest problems is bugs. they affect both fun and retention |
| Sue_G | can you tell us anything new> |
| There_Fun | Sure. |
| There_Fun | First off, we agree completely. |
| There_Fun | The stuff we have introduced has not been as bug free as we think it should be. |
| There_Fun | and So we're going to introduce way, way less in the coming cycle spend most of the time fixing stuff. |
| Myrmex | 'handup |
| There_Fun | We have lots that needs to be addressed. |
| There_Fun | Last cycle it was lots of performance related. |
| There_Fun | makes It will be that kind plus lots of the useability kind. Stuff that the experience seem broken at times. |
| There_Fun | OK, WC, you're next. |
| WildChild | 'handup |
| WildChild | Specifically about bugs... there are many issues with players Houses, FunZones, Frontier Zones, and PAZ's. Issues that cost money on a regular basis. When is the fix for these issues expected? |
| There_Fun | So I'm not really prepared to deal with the status on specific bugs. |
| There_Fun | and The way I would have to do that is look in the bug database figure out which ones you were describing and then see when they will bbe input. |
| There_Fun | Let me answer a little differently. |
| There_Fun | We make changes and fixes every 2 weeks except if it involves something that affects the client on your computer. |
| There_Fun | Those have been much less frequent. |
| There_Fun | The issues with houses and FZ, etc, I think has been worked on continually for the last few weeks with a wide range of problems showing up. |
| There_Fun | The ones that I know about include furniture losing its settings, and disappearing. |
| There_Fun | Are you talking about that sort of thing. |
| There_Fun | What is the biggest issue WC? |
| WildChild | I'm more concerned about the way Houses don't retain the layouts, pieces from funzones go missing from recorded tracks, gates don't recognize people going through them, and PAZ "steal" time when they're not in-world |
| WildChild | Those, I believe, are the biggest 3 I've heard about |
| There_Fun | OK, so I don't know about the last two you mentioned. |
| CrystalShard | `handup |
| There_Fun | The layout issues and siappearing furnitures and recordings, we think we have fixed. |
| Sue_G | lol |
| Randra_Loqqet | may i add something to that... |
| There_Fun | The simplest way to make sure that these issues are reported is to contact help. |
| There_Fun | an They create a report that eventually turns into a bug that engineer can work on. |
| There_Fun | coming However, one significant change we are mkaing inthe weeks is we are creating a "Live Engineering" team or some name like that. |
| There_Fun | fixes The basic idea is that there will be a small group who only problems that are affected the live product and can fix them much faster. |
| WildChild | ok |
| There_Fun | OK, Myrm. then CShard. |
| Myrmex | 'handdown |
| WildChild | 'GiveMic |
| Myrmex | When you say 'cycle', does that mean the 2 week period? |
| Sue_G | 'GiveMic |
| There_Fun | download No, right now cycle is the big release where yo have to a bunch of new stuff. a major release. |
| Myrmex | Is there any set timeframe for cycles? |
| There_Fun | We can fixed a bunchof stuff that doesn't affect the program sitting on your computer. |
| There_Fun | about Well, we are trying to shorten them but they have been 12 or so weeks sometimes 16. |
| There_Fun | Too long in my opinion. |
| Myrmex | Many peoples' opinions... |
| Phedre | 'HandUp |
| Myrmex | But thanks, that gives us an idea when to say fixes might be out... |
| WildChild | 'GiveMic |
| CrystalShard | (np) |
| There_Fun | Again, fixes come in 2 flavors: fixed in the next 2 weeks or for the next cycle. |
| WildChild | (sorry, couldn't read Myr's bubbles) |
| CrystalShard | Chat history, WC. :) |
| WildChild | oops |
| CrystalShard | lol |
| There_Fun | ok, Crystal. |
| CrystalShard | Allrighty, 2 questions. |
| CrystalShard | `handdown |
| WildChild | 'TakeMic'GiveMic |
| CrystalShard | I would like to begin with the mentor program issues |
| CrystalShard | Mentors are pretty much responsible now as greeters for the initial experience of newbies. |
| CrystalShard | To do that we need better tools, plain and simple. |
| CrystalShard | As it goes right now, the newbie list is pretty much a battle ground. |
| CrystalShard | "He with the better ping rates win" |
| CrystalShard | And then there's the newbies claimed by mentors who never bother to check on the newbies |
| CrystalShard | And we cant tell who is supposed to mentor them |
| CrystalShard | Etc' |
| CrystalShard | There's a whole list of mentor issues that will take ages and several A4 pages just to mention here |
| CrystalShard | Is anything being done on this issue? |
| There_Fun | being Geez, good question.I have heard of a couple things discussed but I don't know of any in particular. |
| There_Fun | I'm making a note, though. |
| WildChild | Would you be willing to listen to a suggestion for an easy Half-Way Solution? |
| There_Fun | Sure. |
| CrystalShard | Its a pretty good suggestion, too |
| There_Fun | OK, go. |
| WildChild | There are actually 3 easy ways to reduce much of theproblems with the Mentor program, from what I've heard from other members |
| System | Calvin_J4 has been added to the conversation. |
| System | Calvin_J4 has left the conversation. |
| System | Calvin_J4 has been added to the conversation. |
| WildChild | payment 1) Do away with the Mentor Program, and tie in the aspect of Mentoring, with the Newbie Helping Skill. Whenever you help a Newbie, you acrue a small "payment", such as 200Tbux for loaning a buggy or board, by example |
| WildChild | who That way< EVERYONE is a mentor, and it's based off of actually HELPS, not who has the fastest ping time |
| WildChild | 2) Actually USE the section on the claim form to list where the Newbie was Born, so we know where to go to meet with them |
| Sue_G | 'Clap |
| WildChild | 3) Add a column to the forms to list WHO claimed each Newbie, so there is accountability |
| There_Fun | So I have heard about 3 but I don't understand 2. |
| WildChild | If you cannot implement choice 1, then Choices 2 and 3 will help tremendously |
| There_Fun | Explain 2 again.pls |
| Randra_Loqqet | #1 would not work well |
| WildChild | 2 was to USE the column on the claim for to list where the newbies were born. Right now, we have NO WAY of knowing where the new people we claim happen to spawn |
| CrystalShard | Back at PB3 it just said a number instead of a place. Now even that is gone. |
| There_Fun | Oh, you're talking about arrival points? |
| WildChild | Yes |
| Sue_G | yes |
| CrystalShard | Yup |
| Calvin_J4 | yes |
| Tinksterl | yeah |
| WildChild | We are not told where they are arriving, or "Born" into There |
| There_Fun | So, I like 2 and 3. |
| WildChild | 2 and 3 would help tremendously |
| There_Fun | The only problem I have with 1 is the fact that There plays a role in determining who is an "official" mentor. |
| WildChild | Yes, I can understand that. |
| There_Fun | I have heard a variety of concerns about people "pretending" to be mentors. |
| WildChild | Which is why choices 2 and 3 are easy workarounds to get through the abuse |
| CrystalShard | Cant people allready "pretend" to be mentors for skill? |
| WildChild | determine After a few very short weeks, it would be VERY easy to who is taking advantage of the system, and remove them from the program for not doing their jobs |
| Randra_Loqqet | 1 is also flawed in other ways |
| CrystalShard | Also, does it matter if they "pretend" as long as they help? |
| There_Fun | Well, I agree that it appears to be a simpler approach. |
| There_Fun | No, I think its the potential for abuse that is of concern. |
| Randra_Loqqet | your newbie skill doesnt raise unless they level up when u lend something |
| Calvin_J4 | options 2 and 3 will go a long ways to repairing the program |
| Randra_Loqqet | also that. |
| Myrmex | T$ Maybe only members of the Mentor club would get the for helping... But base it on HOW MUCH they help... |
| There_Fun | Mentors are given the privilege now so we can limit the number of them and get the program working right before opeinng it up. |
| WildChild | Well, like I said, number 1 is "ideal", but I can understand if it cannot be done |
| CrystalShard | (let me know when to move to the next issue) |
| There_Fun | Well, I noted that issue CS and will find out what the latest plans are. |
| CrystalShard | Allrighty |
| WildChild | Excellent |
| CrystalShard | Next issue: |
| CrystalShard | Trial members. |
| WildChild | CS, then RL |
| CrystalShard | Apperently, trial members are not in a "trial" at all. |
| CrystalShard | They enter and get a very limited experience from what should basicly be "a mind blowing demonstration " |
| CrystalShard | Give them voice. |
| CrystalShard | Give them music, give them limietd bookmarks and them summoning! Let them taste There as "it could be if you pay" for 14 days, and then take the "candy" away and see run like mad to pay for all the extras. |
| Sue_G | lol |
| Myrmex | AGreed! |
| Tinksterl | 'Clap'Clap'Claplol |
| Tinksterl | yes! absolutely |
| WildChild | 'Clap'Clapexactly. Good marketing strategy |
| Phedre | that was one if my points hehe |
| Tinksterl | mine too, LOL |
| CrystalShard | That will also help us do our job as mentors (those of us in the audience I mean. lol ) as they will actually be able to save spots. They will be able to summon us! |
| Sue_G | The way it is now newbies can't even summon helpers! |
| CrystalShard | When you call for help, you want it to come to you, not to "oh you are in a deserted area let me save you" |
| CrystalShard | Thoughts? |
| Myrmex | Those are the things that hooked US! |
| Randra_Loqqet | i agree completely |
| Tinksterl | absolutely |
| There_Fun | Hmm, again I have lots. |
| WildChild | What do you think, TF, any likelihood of being able to maybe push this up the ranks? |
| There_Fun | Well, all of this is being reviewed rigth now since we have a few weeks worth of data and reports like yours. |
| WildChild | so it IS being considered? |
| Sue_G | 'yay |
| There_Fun | All of this can be changed. I know it is I'm just not sure that giving the trial members more is being too seriously considered until the conversion rate is not good enough. |
| Sue_G | it could be even better now |
| WildChild | So they're waiting for the bottom to drop out before they make a move? |
| There_Fun | Personally, I didn't like the idea of taking anything away from the trial members but |
| WildChild | (confused) |
| There_Fun | I think that is a more drastic way to describe it. |
| CrystalShard | Fixing a problem only after it happens is too much of an israeli attitude. :) |
| Phedre | but the truth |
| Myrmex | lol |
| Tinksterl | lol |
| System | Virtual_Vikki has been added to the conversation. |
| System | SeanDarwin has been added to the conversation. |
| System | SeanDarwin has left the conversation. |
| There_Fun | trial been I don't think that the concern you expressed which is that members aren't getting enoughe experience to sign up has not what we have found so far. |
| Myrmex | The numbers don't follow the outcry, eh? |
| Phedre | 'hmm i usppose it is a case of what they don;t know won't hurt them.. since we are on the inside we have a diff perspective. |
| There_Fun | I'm curious. The lack of a summon seems like a real problem but there are lots of try it machines around and we haven't heard that trials are hoosing not to sign up because they can't save favorite places. |
| WildChild | I don't think that's the issue, either |
| Sue_G | why aren't they signing up? |
| CrystalShard | I have a bunch of newbies that I keep getting to places, but its not much of a big issue |
| Phedre | 'HandDown |
| CrystalShard | Yup. |
| WildChild | explorer I think it's more that... you're more likely to expand the number of people who sign up for Voice and Music and packs, if they experience it first, and then lose it after the trial if they don't sign up |
| Phedre | 'nod |
| Tinksterl | they don't know what they're missing if they've never had it |
| WildChild | Giving it to them during the trial would give them a taste, improve their overall experience of There, and make it more likely that they'll sign up for those packs later on |
| Virtual_Vikki | That was my reccomendation based on data I collected. Visitors felt members got to do thing that they could not |
| WildChild | Fun I think the concern falls more under the idea of a better marketing strategy, but since they are a large part of and Retention, it's a case of "Where's the harm of letting them try it"? |
| CrystalShard | I guess i'm done. |
| WildChild | 'GiveMiclol |
| There_Fun | Well, again, I am not going to defend holding cool stuff back. That was a particular strategy that so far has results in a much hihger number of new members buying the explorer pack. |
| There_Fun | Go figure. |
| Sue_G | but they would buy it anyway to keep what they already have |
| Phedre | but overall are the number of sign ups higher or lower than expected with this strategy? |
| There_Fun | All I can say is that all of this stuff undergoes ongoing scrutiny including whether the trial membership has enough heft to it. |
| There_Fun | Right now, the focus on sign ups is on simplifying the process. |
| There_Fun | Too many steps and too many people are not making it to the end. |
| Phedre | 'nod |
| Virtual_Vikki | the end of the signup process? |
| There_Fun | You apply, you get an invite, you download, etc, etc |
| There_Fun | Most people can't stay interested in it that long. |
| There_Fun | Or at least I think that's the problem. |
| There_Fun | So that is at the top iof the list right now. |
| Randra_Loqqet | i can imagine it being a big roadblock for a lot of people |
| Randra_Loqqet | they want instant fun ;) |
| There_Fun | Yeah, I agree. |
| There_Fun | Anyway, that's at the top of the list right now. |
| Randra_Loqqet | ok, most of my Qs were covered, but i do have 1 |
| Phedre | 'HandUp |
| There_Fun | Go RL. |
| Randra_Loqqet | re: the future. Previously talk of "too much fun too fast", etc lead me to believe that the 'unveiling' process would limit actual locations. |
| Randra_Loqqet | Any plans for future areas that only experienced members would have access to? such as islands or zones etc |
| There_Fun | Yes. There is one project where areas can be much easier to limit who or what gets used in them.So we could make a allowed Japanese island and only items that were Japanese-theme d would be in. |
| CrystalShard | `handup |
| Randra_Loqqet | ah yes, that i'm aware of.. i was meaning more on a basis of skill levels... so members might have a 'goal' to try to achieve |
| There_Fun | Well, the same approach can be used for skill level. |
| There_Fun | We don't have any specific plans for that but we absolutely will. |
| There_Fun | Keep in mind, that up to the launch, our focus was primarily on the next release. |
| Randra_Loqqet | cool. yea |
| There_Fun | more Now, we are trying to fix the current product to get it much bug-free while we plan out the next year or so. |
| There_Fun | We never really had a serious 1 yr plan. Only everybody's wishlist. |
| There_Fun | will Now I think we will have the time to plan that out and it definitely include expanding the variety of the kinds of places we have. |
| Randra_Loqqet | that will be a big plus |
| There_Fun | Yeah, we agree. The engineering has mostly been done. Now we just need to get some other pieces so that we can roll it out. |
| There_Fun | CS? |
| Randra_Loqqet | cool :) |
| Phedre | er hem! |
| Tinksterl | lol |
| Phedre | :P |
| CrystalShard | `handdown |
| There_Fun | OH, sorry Phedre? |
| Phedre | LOL |
| CrystalShard | `handup |
| CrystalShard | .... |
| CrystalShard | Wait who's turn? lol |
| There_Fun | groan. |
| WildChild | 'GiveMicoops. sorry |
| Phedre | let cs go |
| Phedre | mine is long |
| Tinksterl | phedre was first |
| Tinksterl | her hand wouldn't raise for some reason |
| There_Fun | CS, give it to Phedre, pls. |
| Tinksterl | lol |
| Phedre | 'HandDownok |
| WildChild | 'GiveMic |
| Phedre | this is not so much a questions as something i would like you to expand on. |
| Phedre | Balance: |
| Randra_Loqqet | 'GiveMic |
| Phedre | there are two main reasone folk leave. bugs and boredem |
| There_Fun | ah, the 2 b's |
| Virtual_Vikki | 'handup |
| Phedre | so not releaseing new content will cause increased boreden but not fixing bugs will cause increased IRE |
| Phedre | how are you hoping to adress these and stil keep us all happy :P |
| There_Fun | Geez, that's a tall order. |
| Phedre | hehe you know me :) |
| There_Fun | Especially you 'rofl |
| There_Fun | I think the answer is that we will fix bugs, introduce some new stuff including some new fun vehicles but we will be out of balance for a while. |
| There_Fun | That is exactly the term I use and so I totally get what you're saying. |
| System | Calvin_J4 has left the conversation. |
| There_Fun | I think we are out of balance. |
| Phedre | 'nod |
| There_Fun | But I don't think we can fix bugs and be balanced. |
| There_Fun | Except if we do some smaller kinds of things that don't take tons of tengineering but use 3d instead. |
| Myrmex | 'handup |
| There_Fun | Well, I'm hopeful that the bug issue will go away. |
| Phedre | know any projection on a timeling til balance is achieved?i going from porduction to live product is tuff too |
| There_Fun | We will release software only when it's ready not when the schedule says it should go so the quality will go up. |
| Phedre | good hear! |
| There_Fun | Then we can focus on more stuff. |
| Myrmex | 'yay |
| There_Fun | In particular, starting this quarter we will (once again) try and get 3rd party development going. |
| Phedre | 'nod |
| There_Fun | Something on the order of a pilot project but at least a way to expand the amount of stuff we introduce. |
| Phedre | 'nod |
| There_Fun | well-designed We need to find ways to get more things that are and are fun to play with into the world without the amount of effort it currrently takes. |
| Phedre | ok |
| WildChild | (CS, VV, then Myr?) |
| There_Fun | Yes, I'm talking about professionals. |
| Phedre | by third party you mean professional or useing the dev comminuty?ok |
| CrystalShard | (Yup, check chat history for handups) |
| Phedre | thanks |
| Phedre | cool |
| There_Fun | aren't PLUS expanding what our developers do,as well, that c++ programmers. |
| There_Fun | and ok, just a couple more q's. I have to take my kids on an errand they are starting to bug me. |
| System | Phedre has left the conversation. |
| WildChild | lol |
| Myrmex | lol |
| Tinksterl | lol |
| System | Phedre has been added to the conversation. |
| Randra_Loqqet | lol |
| Virtual_Vikki | sorry |
| There_Fun | OK, VV? |
| There_Fun | Who's up? |
| CrystalShard | Me? |
| Tinksterl | ...CS i think |
| Virtual_Vikki | Oh thank'handdow n |
| Myrmex | CS... |
| Tinksterl | then VV |
| Virtual_Vikki | I was wondering if you got the report I posted.. as there were 3 B's |
| Virtual_Vikki | bugs |
| Virtual_Vikki | Boredom |
| Virtual_Vikki | and Broke. |
| Virtual_Vikki | and visitors seem to feel that they have nothing and members ahve everything |
| Virtual_Vikki | andyhow I wrote it all down and posted it |
| Virtual_Vikki | to the forums for the mab |
| Virtual_Vikki | I don't relly have naything to add but that thir "B" |
| Virtual_Vikki | ok |
| WildChild | 'GiveMic |
| Virtual_Vikki | thanx |
| Sue_G | i don't think T_F has joined the club yet VV |
| Virtual_Vikki | Oh |
| There_Fun | Which club? |
| Sue_G | MAB |
| WildChild | the MAB club |
| Virtual_Vikki | thats a good point are you able to access the forums for the MAB TF? |
| There_Fun | oh, okay. I thought that was just for you folks. |
| Virtual_Vikki | Oh wel you shoudl be a part of it |
| Virtual_Vikki | I will e-mail you the report |
| Virtual_Vikki | thanx |
| CrystalShard | We got about 9 non members in there allready |
| Virtual_Vikki | do the next perosna nd have fun with yoru kids |
| Virtual_Vikki | 'wave |
| There_Fun | I'll join. ok, |
| There_Fun | CS! |
| CrystalShard | Yo |
| Virtual_Vikki | 'givmic |
| CrystalShard | lol ok |
| WildChild | 'GiveMicLast is Myrmex |
| CrystalShard | I have 2 issues: |
| CrystalShard | 1) |
| CrystalShard | We are the fun and retention sub group, that you know |
| CrystalShard | But what -we- want to know is... what do you want to hear from us? What do you want us to tell the community back? |
| CrystalShard | .. what do you want us to do? lol |
| Myrmex | 'handdown |
| There_Fun | Wow. Thanks for asking. |
| Sue_G | uh oh lol |
| Tinksterl | lol |
| WildChild | All a part of 2-way communication |
| Virtual_Vikki | an communicatio n came up a few times in my asking people |
| Virtual_Vikki | as being a reason they leave.. lack of it |
| WildChild | Anything else we should pass along? |
| There_Fun | state Couple simple things... We are working hard to improve the is under ie the bugginess and will be able to add more stuff once that the control.I guess the other thing is that we have heard and received lots of great input and are working hard to address issues. It is very rare that something comes up that we didn't already have on a list somewhere and despite comments in the forums, we are deifnitely reading them and improving stuff as fast as we c| There_Fun | Bottom line... we're definitely listening. |
| CrystalShard | Ok.. just had a huge line on Chat history. lol |
| CrystalShard | Give me a second to read |
| CrystalShard | ok |
| WildChild | lol |
| There_Fun | So maybe the other thing is be patient and know that we're working as fast as we can. I wish we could do more but doing too huge much can get us into trouble. We're trying to improve the quality of what we do. Unfortunately, we have such a ly diverse group of members, you all want different stuff. |
| There_Fun | Exciting but it means we need to make difficult decisions at time. |
| There_Fun | The other thing is we are trying to improve our rate of responsiveness. |
| There_Fun | It seemed like it took forever to get stuff fixed. We are working on that, too. |
| CrystalShard | Thank you. |
| There_Fun | cool The only other thing I would say is that we have TONS of stuff planned as soon as we can get the current stuff under control. Kind of along answer. |
| There_Fun | Sorry. |
| There_Fun | ok, Myrmax. |
| There_Fun | last q. |
| CrystalShard | Er.. ok. |
| CrystalShard | `givemic |
| Myrmex | No... My question has already been answered... |
| There_Fun | Make it good one. |
| There_Fun | ok, CS, sorry, you had a part 2, right? |
| CrystalShard | Yup.. |
| There_Fun | Go! |
| CrystalShard | Mic? lol |
| CrystalShard | Ok.. as it stands.. starting January the Marketing Machine is going to go full power. |
| WildChild | 'GiveMic |
| CrystalShard | Deals with HP, Comcast, ATI, iVillage, etc'. There's going to be a pretty huge floods of newbies. |
| CrystalShard | Is There ready? Since this is the fun and retention topic, amount i'll ask: Is the customer service ready? Are the servers ready? Does the interface system ready to handle a huge of event listings? |
| CrystalShard | People acting? |
| CrystalShard | Or are we going to see block heads waiting for Call for Help for 2 hours while in the ocean where there's no other object to cause an over load? |
| CrystalShard | :) |
| WildChild | lol |
| There_Fun | So, the answer is we think so but the biggest unknown is on the customer service end. |
| There_Fun | They are doing a bunch of new things to improve their service plus if we have fewer bugs, they should have less to report and handle. |
| There_Fun | move With respect to marketing, these programs are going to be time interesting but right now, we don't think they are going to the needle a bunch.Sounds like they should but most of the they don't. |
| There_Fun | The server side is all mostly tested but every time more arrive, it tests something else. |
| There_Fun | I think we will keep the velvet rope up until we're sure. |
| CrystalShard | Are the interface sbeing improved? Happening Now cant support the smal amount of people as it stands. |
| CrystalShard | Not to mention the auctions |
| There_Fun | Happening Now and Search in general has all ben redone. |
| Virtual_Vikki | good! |
| CrystalShard | Phew. |
| Randra_Loqqet | good to hear |
| There_Fun | All of them were broken in about the same way and it was almost silly what was wrong with them. |
| CrystalShard | Auctions as wel? |
| There_Fun | Anyway, that should all be addressed in the next release. |
| CrystalShard | kk |
| CrystalShard | Thanks |
| There_Fun | Yes, Searching auction, you mean? |
| CrystalShard | Nope |
| CrystalShard | I mean, handling the load of many people trying to sell |
| CrystalShard | The design of the auction interface system will bend under the overload of the new people trying to sell things |
| Sue_G | 'HandUp |
| CrystalShard | If you want a good demo, open up 'beanie" under female hairstyles |
| CrystalShard | Small community, HUGE list of pages and products. The layout and design can barely handle the load as it stands, and it will just grow worse. |
| CrystalShard | kk |
| There_Fun | I'll check out the beanies. My understanding is that this all has been reworked but you may be describing some other problem. ill check it otu. |
| CrystalShard | THanks |
| CrystalShard | `givemic |
| There_Fun | Sorry, I have to go. |
| There_Fun | Thanks for taking the time. |
| Randra_Loqqet | `bye tnx for being here TF |
| Virtual_Vikki | 'wave |
| Sue_G | we know you're busy, but when can we meet again? |
| Virtual_Vikki | yes thank you for being here |
| Phedre | thanks for you time :) |
| Virtual_Vikki | ok |
| There_Fun | Email there_fun@ther einc.com with other questions or comments. |
| CrystalShard | Sorry Myrmex |
| Virtual_Vikki | I will send you a copy of my brief report |
| There_Fun | Thx VV. |
| WildChild | Thanks for coming! |
| Phedre | Could we report back wiht a precise of this meeting to the community? |
| Virtual_Vikki | ha |
| CrystalShard | Definetly so |
| There_Fun | Thanks for your support. I'm quite serious when I say we have lots of fun planned but we have to clean our rooms a bit before we are allowed to play again.! |
| Virtual_Vikki | yeah |
| Virtual_Vikki | fun stuff fi all over zephyr |
| Virtual_Vikki | ha |
| Tinksterl | 'Clap |
| System | SeanDarwin has been added to the conversation. |
| System | SeanDarwin has left the conversation. |
| System | There_Fun has left the conversation. |
| Virtual_Vikki | bye |
| System | Phedre has left the conversation. |
| CrystalShard | Elvis has left the building. |
| System | Phedre has been added to the conversation. |
| Tinksterl | hehehe |
| Virtual_Vikki | There Fun has left the building |
| Virtual_Vikki | there fun has left the building |
| Myrmex | I gotta run, too... |
| CrystalShard | See ya |
| Virtual_Vikki | I have to go soon as well |
| Sue_G | i'll check with Lee Phedre |
| Phedre | In fourms?thanks sue? |
| Virtual_Vikki | appologies to you sue g |
| Virtual_Vikki | I got my reporti n in time |
| Virtual_Vikki | had it all written |
| Phedre | would be nice if we could offer a result of our meeting to the commuinity |
| Virtual_Vikki | thent eh forums swallowed it and told me I ahd to log in again |
| System | Myrmex has left the conversation. |
| System | Myrmex has been added to the conversation. |
| System | Myrmex has left the conversation. |
| Phedre | show that we are doing SOMETHING |
| Sue_G | lol |
| Virtual_Vikki | so I ahd to re-write theentire thing |
| Sue_G | i agree |
| Tinksterl | yeah |
| Virtual_Vikki | appologies |
| CrystalShard | Yup |
| Virtual_Vikki | cant hear you CS |
| CrystalShard | I'm pretty sure they would |
| Tinksterl | that wasn't CS |
| Virtual_Vikki | oh |
| Tinksterl | lol |
| Virtual_Vikki | ok |
| Virtual_Vikki | sorry Randra then |
| Virtual_Vikki | I am gettign ready to record |
| WildChild | I think some minutes from the meeting posted in the forums would go over well with the Community |
| Phedre | yes |
| Virtual_Vikki | and cant hear anything |
| Tinksterl | wildchild said that some minutes from the meetings would go over well in the community |
| CrystalShard | Sorry wildchild I was in an IM hell |
| WildChild | No worries. lol |
| Phedre | Sue is going to ask Lee, maybe write them up and pass them to him foo approval? |
| Sue_G | yes |
| Sue_G | don't want to step on any toes lol |
| Phedre | agreed |
| Tinksterl | lol |
| System | SeanDarwin has been added to the conversation. |
| Tinksterl | right |
| Phedre | no toestepping :) |
| Sue_G | rofl |
| Phedre | 'toehop |
| Tinksterl | that's toe hopping! lol |
| WildChild | oh. my bad. lol |
| Phedre | ok i gotta dash to much still to do today for tomorrow |
| Phedre | thanks for setting this us Sue |
| Sue_G | thanks for stopping in Phedre |
| CrystalShard | Indeed you are Sue. :) |
| WildChild | I agree |
| Phedre | you are doing a mavelous job gettings us louts in order :) |
| Sue_G | T_F didn't accept the invite until 5 min into the meeting |
| Phedre | sheesh! |
| Sue_G | i was dieing! |
| Tinksterl | lol |
| WildChild | But it was a pleasant chat while waiting |
| Sue_G | if anyone wants to talk further, we can go to my house if you'd like |
| Virtual_Vikki | My ISP went out |
| Phedre | wish i could but i do have to run |
| Virtual_Vikki | I was sitting on the phoen with them |
| System | Swen_Wu_Kong has been added to the conversation. |
| Phedre | later folks! |
| Phedre | 'wave |
| Virtual_Vikki | turns out someone hit a pole in town |
| Virtual_Vikki | see you all agian soon |
| WildChild | with Personally, I would love to be able to sit and brainstorm everyone, over some possible Topics to discuss with the community at Town hall Meetings |
| Virtual_Vikki | oh |
| CrystalShard | Bye VV |
| Virtual_Vikki | cool yes |
| System | Virtual_Vikki has left the conversation. |
| System | Swen_Wu_Kong has left the conversation. |
| System | Tinksterl has left the conversation. |
| Virtual_Vikki | 'wave |
| System | Phedre has left the conversation. |
| Virtual_Vikki | cs are you on for tonite |
| Swen_Wu_Kong | poo, I missed it :-0 |
| Virtual_Vikki | at the class event |
| Sue_G | aww |
| CrystalShard | I guess |
| Virtual_Vikki | ok |
| Swen_Wu_Kong | thanks Sue |
| Sue_G | i'll mail you the log Swen :) |
| CrystalShard | Minai said I can skip it if I fall asleep since its happening too late |
| Virtual_Vikki | aawww |
| Virtual_Vikki | yes thats like 6am? |
| CrystalShard | Yea |
| CrystalShard | Way too much for me. :) |
| System | Sue_G has left the conversation. |
| CrystalShard | ok, going to Sue's house. |
| Sue_G | swen want to join us? |
| Swen_Wu_Kong | see you CS ;-) |
| Swen_Wu_Kong | sure Sue...back at the ranch? |
| System | CrystalShard has left the conversation. |
| System | WildChild has left the conversation. |
| Sue_G | yes |
| Swen_Wu_Kong | kk I keep forgetting the name |
| Sue_G | i'l summon you all |
| Virtual_Vikki | the rance |
| Swen_Wu_Kong | thanks |
| Virtual_Vikki | ranch? |
| Virtual_Vikki | oh |
| WildChild | Cool, because I have no idea where Sue's house is |
| WildChild | lol |
| Virtual_Vikki | I ahve to go get reday to film |
| Virtual_Vikki | i am so depressed to day too |
| WildChild | What are you filming, VV? |
| System | Sue_G has been added to the conversation. |
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| System | Swen_Wu_Kong has been added to the conversation. |
| System | Swen_Wu_Kong has left the conversation. |
| System | Virtual_Vikki has been added to the conversation. |
| Virtual_Vikki | I woke u |
| System | Virtual_Vikki has left the conversation. |
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